ClaimPoint’s role is on the insurance and documentation side, not construction. We don’t perform repairs or control your estimates. Our job is to make sure your scope is fully funded and approved, so you can do the work right the first time without fighting underpaid claims.

Think of us as the bridge between your client and their insurer — we handle the paperwork, policy language, and claim coordination so you can focus on the build. When everyone stays in their lane, the homeowner wins, and you get paid faster.

Absolutely. ClaimPoint was built with property managers and multi-property owners in mind.

We organize every property under one file system, so you’ll get status updates, inspection reports, and claim progress all in one place — no juggling separate emails or phone calls.

You’ll always know which properties are clear, which are under review, and what’s next on each claim. Our goal is to keep you fully informed and stress-free, no matter how many addresses are on your list.

You don’t have to be here for us to protect your property.

ClaimPoint is set up to handle everything remotely — from inspections and photo documentation to communication with your insurance company.

You’ll receive digital updates, photos, and status reports as your claim moves forward, so you always know what’s happening without having to be on-site.

Our goal is simple: make managing your Florida property easy, no matter where you live.

A: Often yes. Insurers may try to call it “maintenance,” but with the right documentation it’s usually considered water damage — which is covered. This is where proper reporting makes all the difference.

A:Not necessarily — a denial isn’t always the end of your claim.

Citizens denies a high number of roof claims in Florida, but many of those decisions can be challenged or reopened with the right documentation.

Here’s how it usually works:
• Reopen with new evidence: If the first adjuster missed damage, a licensed Public Adjuster can request a supplemental inspection or reinspection with new photos, reports, or expert findings.
• Engineering reviews: Many denials are based on “wear and tear” language — but an independent roof or engineering report can prove the damage was actually storm-related, which changes everything.
• One-year filing window: Under Florida law (§627.70132), you have up to 1 year from the date of loss to reopen or file a new claim and 18 months for supplemental damage — even if your insurer closed it.
• Proper documentation = leverage: The insurer’s first estimate isn’t final. Accurate photos, inspection notes, and code documentation can justify a higher payout.

A Public Adjuster’s job is to gather, organize, and present that missing evidence — so you get another legitimate look at your roof claim and a fair settlement without starting over.

A: No. Public adjusters in Florida work on contingency, meaning we only get paid when you do. Our focus is maximizing your payout, not adding another bill.

A: Yes. In fact, keeping your receipts strengthens the case. Repairs often prove the true scope of damage — don’t assume you lost your chance.

A: Florida law allows many claims to be revisited for up to five years if hidden or additional damage is found. A fresh inspection could uncover money left on the table.